Online food delivery major Swiggy will pilot the use of drones for its instant grocery service, Instamart, starting May 2022. The company will use drones to replenish stocks between dark stores from the seller’s location to the common point closest to the customer’s delivery address essentially completing what it calls the middle-delivery layer. Dark store is a small fulfilment centre used to facilitate ultra fast deliveries.
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The final deliveries will be made by its onground fleet Swiggy. The pilots are expected to take place first in Bengaluru and Delhi NCR.
